Rastelli Direct Guarantee
We are a family owned company, based on family values such as hard work, doing things the right way, and treating others fairly.
We maintain the highest standard of quality assurance and food safety practices in the industry. Our steaks and seafood are served in many of the finest restaurants, steakhouses and resorts in America and around the world.
From our family to yours, we promise that our five star restaurant quality steaks, seafood and gourmet gifts will arrive conveniently delivered to your door, frozen or chilled and vacuum-sealed, in a reusable Styrofoam cooler and in perfect condition.
We stand behind our commitment to quality, and we strive for 100% satisfaction on every purchase. Should any item become compromised during transit, please contact us immediately.
While we cannot accept the return of perishable products, we use all feedback to improve our products and services. All requests for a refund, credit, or replacement must be submitted within 30 days of purchase.
Your comments, questions, and concerns are important to us. Please direct any feedback to our Customer Support Specialists: 877.686.FARM (3276) or email email@example.com.
Please do not discard any packaging until you are completely satisfied.