What personally identifiable information is collected by Rastelli Direct through the Site;
- How Rastelli Direct uses this information;
- With whom Rastelli Direct may share this information;
- What types of security procedures are in place to protect the loss, misuse or alteration of information under our control; and How you can correct any inaccuracies in the information.
1. Information Collection and Use
Rastelli Direct collects information on the Site at two different stages. First, we collect anonymous, aggregate information (such as domain name or IP address) from all visitors to the Site. This type of information is never linked to any personally identifiable information and is only used in the aggregate to generate statistical reports about the use of the Site.
Second, we may require the submission of certain personally identifiable information when you order products or otherwise use the services available on the Site. (e.g., your first and last name, mailing address, city, state, zip code, telephone number, email address, credit card number, bank information in connection with automatic deposit/debits, etc.) Further, your use of your username and password allows us to identify you as a returning customer and/or Rastelli Dollars Reward Member.
2. Personal Information of Children Under 13
Rastelli Direct complies with the requirements of the Children’s Online Privacy Protection Act (“COPPA”) and the FTC’s rule interpreting COPPA (16 CFR § 512). This Site is not directed to children and we do not knowingly collect any personally identifiable information from children under 13 years of age through this Site.
3. Use of Your Personal Information
Information about customers will in addition be used to provide customer service, confirm and fulfill your orders, ship your orders, and to resolve possible problems and disputes with shippers and other service providers.
Contrary to popular fears and misconceptions, cookies were not created to spy on or otherwise invade the privacy of Internet users. Cookies contain only information that users volunteer, and they do not have the capability of infiltrating a user's hard drive and sneaking away with personal information. The simple function of a cookie is that of helping the user navigate a web site with as little obstruction as possible.
Cookies are small data structures used by a web site (server) to deliver data to a web client (user); request that the client store the information; and in certain circumstances, return the information to the web site. Web sites can thus "remember" information about users to facilitate their preferences for a particular site and allow the use of user passwords. The web site may deliver one or more cookies to the client. The client stores cookie data in one or more flat files on its local hard drive.
5. Use of Aggregate Information
We store information that we collect through log files to create a profile of our users. Log files record internet protocol (IP) addresses, browser types, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the Site, track a user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. A profile is stored information detailing how individual users use the Site. It is used solely for internal purposes, to help us improve the experience of our users. We do not share your profile with any third parties.
6. Disclosure of Personal Information As Required By Law
We may disclose information that we collect about you when we have reason to believe that this is necessary to identify, contact or bring legal action against persons or entities that may be harming you, us or others. We will disclose personal information when required by law, or if we have a good-faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us, (b) protect and defend our rights, or (c) protect the rights, property, and other interests of our users or others.
7. Business Transfers
Rastelli Direct takes commercially reasonable precautions to protect your information. However, given the nature of the Internet and the fact that network security measures are not infallible, we cannot guarantee the security of your information.
All of our users’ information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices.
10. Correcting, Updating, Deleting and Deactivating Personal Information
If your personally identifiable information changes, you may contact us to correct, update or delete and deactivate our record of your personally identifiable information.
11. Notification of Changes
12. Contact Information
If you have any concerns about the website or these Terms, please send an e-mail to firstname.lastname@example.org, or call 877-686-FARM (3276). We will make every reasonable effort to address your concerns and remedy any problems you bring to our attention.