RASTELLI DIRECT,L.L.C. PRIVACY POLICY

Rastelli Direct, L.L.C., ("Rastelli Direct" or "we", "us", "our") respects your individual privacy. This Privacy Policy documents our adherence to the highest industry standards for the protection of your personal information. By visiting this web site (“Site”) or using any of the services offered on the Site, you acknowledge that you accept the practices and policies outlined in this Privacy Policy. This Privacy Policy is effective as of October 1, 2013, applies to information collected through the Site and covers the following areas:

What personally identifiable information is collected by Rastelli Direct through the Site;

  • How Rastelli Direct uses this information;
  • With whom Rastelli Direct may share this information;
  • What types of security procedures are in place to protect the loss, misuse or alteration of information under our control; and How you can correct any inaccuracies in the information.

1. Information Collection and Use

Rastelli Direct collects information on the Site at two different stages. First, we collect anonymous, aggregate information (such as domain name or IP address) from all visitors to the Site. This type of information is never linked to any personally identifiable information and is only used in the aggregate to generate statistical reports about the use of the Site.

Second, we may require the submission of certain personally identifiable information when you order products or otherwise use the services available on the Site. (e.g., your first and last name, mailing address, city, state, zip code, telephone number, email address, credit card number, bank information in connection with automatic deposit/debits, etc.) Further, your use of your username and password allows us to identify you as a returning customer and/or Rastelli Dollars Reward Member.

2. Personal Information of Children Under 13

Rastelli Direct complies with the requirements of the Children’s Online Privacy Protection Act (“COPPA”) and the FTC’s rule interpreting COPPA (16 CFR § 512). This Site is not directed to children and we do not knowingly collect any personally identifiable information from children under 13 years of age through this Site.

3. Use of Your Personal Information

Except as otherwise provided in this Privacy Policy, Rastelli Direct does not sell, rent, or share user information to or with any third party not affiliated with or owned by Rastelli Direct, except service providers who may assist Rastelli Direct in areas such as data storage and processing credit card payments. Rastelli Direct will never give or sell your personal information to be used for the purposes of sending you unsolicited commercial offers (such as spam) from any third party. We will not ourselves use your personal information to send you unsolicited commercial offers. However, we may need to contact you for purposes other than marketing, as for example regarding the status of the Site, your account or other matters related to the purchase of Rastelli Direct products. You may not opt-out of these kinds of communications.

Information about customers will in addition be used to provide customer service, confirm and fulfill your orders, ship your orders, and to resolve possible problems and disputes with shippers and other service providers.

4. Cookies

Users also should be aware that non-personal information and data may be automatically collected through the standard operation of Rastelli Direct' internet servers or through the use of "cookies." Web sites use cookies to simulate a continuous connection to that site. This makes it more convenient for users by allowing them to visit pages within a site without having to reintroduce themselves with each mouse click.

Contrary to popular fears and misconceptions, cookies were not created to spy on or otherwise invade the privacy of Internet users. Cookies contain only information that users volunteer, and they do not have the capability of infiltrating a user's hard drive and sneaking away with personal information. The simple function of a cookie is that of helping the user navigate a web site with as little obstruction as possible.

Cookies are small data structures used by a web site (server) to deliver data to a web client (user); request that the client store the information; and in certain circumstances, return the information to the web site. Web sites can thus "remember" information about users to facilitate their preferences for a particular site and allow the use of user passwords. The web site may deliver one or more cookies to the client. The client stores cookie data in one or more flat files on its local hard drive.

5. Use of Aggregate Information

We store information that we collect through log files to create a profile of our users. Log files record internet protocol (IP) addresses, browser types, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the Site, track a user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. A profile is stored information detailing how individual users use the Site. It is used solely for internal purposes, to help us improve the experience of our users. We do not share your profile with any third parties.

6. Disclosure of Personal Information As Required By Law

We may disclose information that we collect about you when we have reason to believe that this is necessary to identify, contact or bring legal action against persons or entities that may be harming you, us or others. We will disclose personal information when required by law, or if we have a good-faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us, (b) protect and defend our rights, or (c) protect the rights, property, and other interests of our users or others.

7. Business Transfers

In the event Rastelli Direct goes through a business transition or a transfer, such as a merger, acquisition by another company or sale of a portion of its assets, or in the unlikely event that Rastelli Direct goes out of business or enters bankruptcy, our users’ personal information may be part of the assets transferred. You acknowledge that such transfers may occur, and that any acquirer of Rastelli Direct or its assets may continue to use your personal information as set forth in this Privacy Policy.

8. Links

The Site contains links to other web sites. Rastelli Direct is not responsible for the privacy practices or content of these other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by our Site.

9. Security

Rastelli Direct takes commercially reasonable precautions to protect your information. However, given the nature of the Internet and the fact that network security measures are not infallible, we cannot guarantee the security of your information.

All of our users’ information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices.

10. Correcting, Updating, Deleting and Deactivating Personal Information

If your personally identifiable information changes, you may contact us to correct, update or delete and deactivate our record of your personally identifiable information.

11. Notification of Changes

We reserve the right to make changes to our Privacy Policy, and in such event, we will prominently post a notice on the main page and other pages to alert you of the change. In addition, if we make any material changes in our privacy practices that affect user information already stored in our database, we will post a prominent notice on the main page notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

12. Contact Information

If you have any concerns about the website or these Terms, please send an e-mail to support@rastellidirect.com, or call 877-686-FARM (3276). We will make every reasonable effort to address your concerns and remedy any problems you bring to our attention.

© 2014 Rastelli Direct, LLC. | All Rights Reserved | Privacy Policy | Terms of Use | Order by Phone: 1 (877) 686-3276
300 Heron Drive Swedesboro, NJ 08085

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